Terms & Conditions
This privacy statement is incorporated into and subject to the Terms of Use that display or link to this privacy statement. Each time that you view and/or interact with our Online Platforms, you signify that you have read, understood, and agree to be bound by the Terms of Use, which incorporate this privacy statement. If you do not agree to the terms of this privacy statement or the use of your information as set forth in this privacy statement, please do not use our Online Platforms. Your continued use of our Online Platforms subsequent to changes in this privacy statement will signify your acceptance of the changes.Commitment to Use Terms
By engaging with our Online Platforms, you are consenting for us to process your personal data as detailed in our Organisation Privacy Statement and this Supplement. We retain the authority to manage your data according to the procedures described in these documents, applicable regardless of when your data was initially collected. This right ensures that we can continue to use your information in line with our current disclosed practices, even if these have been modified since the time of collection.User Conflict Resolution
You acknowledge and accept that downtime may occur as part of the necessary maintenance of the IT infrastructure associated with the Website, and that technical support may not be available during such periods. You agree that you will not have a claim against us for such downtimes. We will strive to ensure the Website is available but cannot guarantee uninterrupted or error-free service, and reserve the right to suspend access for maintenance, repairs, or upgrades.Miscellaneous Provisions
We are committed to continuous improvement and welcome feedback from our users regarding our policies and practices. Your input helps us identify areas for enhancement and ensure that our policies remain relevant and effective. If you have any questions, concerns, or suggestions, please don't hesitate to contact us. We value your partnership in creating a safe, transparent, and user-friendly environment for all. Thank you for choosing our company.Link Paths to and from Our Website
The Site may contain third-party owned content and links to other websites ("Linked Sites"). Company does not endorse, sponsor, recommend, or otherwise accept responsibility for any Linked Sites. In addition, Linked Sites are not under the control of Company, and Company is not responsible for the content or privacy practices of the Linked Sites, including, without limitation, links contained on Linked Sites or any changes or updates to Linked Sites. Company may provide third party content and Linked Sites to you only as a convenience, and the inclusion of such third party content and Linked Sites is not an endorsement by Company in favour of any third party. You further acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such User Content, goods or services available on or through any such site or resource.Company respects the Intellectual Property Rights of others, and we ask our Users to do the same. Company has no responsibility for content on other websites that you may find or access when using the Service. Material available on or through other websites may be protected by copyright and the intellectual property laws of any country. The terms of use of those websites, and not the Terms of Service of Company, govern your use of that material.
Legal Framework and Jurisdiction
We strive for excellence and commit to providing services that meet a high standard of professionalism and care. Should you feel that our services have not met these standards, please contact us to allow for the opportunity to resolve the issue. Your feedback is crucial in helping us maintain and improve our service quality.Recurring Fees
While the basic version of our Service remains free of charge, users have the option to upgrade to a Premium membership for enhanced features. Additionally, various services and materials can be purchased irrespective of membership status.Refund Terms
We understand that from time-to-time circumstances arise which may result in you requiring a cancellation or refund of your purchase / order. If you purchase a course you have 14 days from the date of purchase to request a refund. If you have not accessed the product at any point then we can offer a full refund. If the 14 days have passed or you access any part of the course then we reserve the right to refuse any refund in part or full.Breach Responsibilities
- If you do not wish your Membership to automatically renew at the end of the current annual period, you must give us at least three month’s written notice of your wish to terminate to ensure you do not incur the Annual Fee for the following Annual Period.
- You may terminate this agreement at any time by giving written notice, but the Annual Fee shall remain payable for the remainder of the then current annual period and you shall not be entitled to any refund of any Annual Fee already paid.
- We may suspend or terminate our Services at any time if we have good reason. For example, where you and we no longer have trust and confidence in each other or where, in our opinion, continuance could have a detrimental impact on our business, its activities, reputation or goodwill.
- Upon termination, all rights and licences granted to you under these Conditions automatically cease and you are immediately required to cease all use of the Company Trade Marks and other intellectual property rights owned or licensed by us. For the avoidance of doubt, you shall not be entitled to use any of the Company Trade Marks, including Certified, on any website, document or other materials following termination and must procure that any third parties who are marketing on your behalf also comply with this clause